OIC acts to ensure timely Covid payment
The Office of the Insurance Commission (OIC) has issued measures to speed up the claims process for Covid-19 insurance after payment delays were reported.
The OIC met on Aug 31 to discuss implementing measures and taking legal action against insurers that intentionally delayed payments for Covid-19 insurance during the pandemic.
The measures, effective from Sept 1, were issued to supervise insurance companies’ claims processes and enforce consumer protection laws, including an in-depth examination of companies’ handling of complaints, both those filed with the OIC and directly to insurance companies, in order to expedite the claims payment process.
Bangkok Post Reporter
